Last updated: 16th April 2021

Please read the Privacy Policy and the following Terms and Conditions (herein referred to as “The Agreement”) carefully as it constitutes a legal agreement between you and Chattels & More in respect of access and use of the website at https://www.chattelsandmore.com/, and any subdomains used in connection with the same (also referred to as the “Website”).

Throughout the site, the terms “we”, “us” and “our” refer to Chattels & More. Chattels & More offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, vendors, and/or contributors of content.

These Terms are subject to change without notice, from time to time in our sole discretion. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

Disclaimers

Purpose of the Website: The Chattels & More Website is an online marketplace that provides consumers and/or businesses with a destination for furniture, housewares and decor.

Content: We try to ensure the information on the Website is correct. However, we do not promise that it is accurate or complete. We may make changes to the material on the platform including the goods and prices described on it, at any time, without notice. The material on the platform may be out of date, and we make no commitment to update that material.

Quotations: Quotations do not form a binding obligation with Chattels & More and are valid for 24 hours from issuance. Prices are subject to change and, therefore, should be considered as a guide. Availability of stock is not guaranteed and subject to the current stock supply.

User Accounts

Sign In: You may be required to register for an account to use the Chattels & More Website. You must provide accurate, current, and complete information during the registration process and at all other times when you use these services. You are the sole authorized user of any account you create on the Chattels & More Website. You are solely and fully responsible for all activities that occur under your password or account.

Use: We reserve the right to deny your request for an account and to suspend, disable or terminate access to any account issued to you at our sole discretion. If we disable access to an account issued to you, you will be prevented from accessing the Chattels & More services, your account details, orders or other information that is associated with your account.

Communication: By creating a Chattels & More account, you electronically agree to accept and receive communications from Chattels & More, or third parties providing services to Chattels & More including via email, text message and calls to the cellular telephone number you provided. If you do not wish to receive promotional emails, text messages, or other communications, you may change your notification preferences by accessing the settings in your account.

Confidentiality of Communications: We do not guarantee the confidentiality of any communications made by you through the platform. Although we generally adhere to the accepted industry practices in securing the transmission of data to, from and through the platform, you understand, agree and acknowledge that Chattels & More cannot and does not guarantee the security of data transmitted over the Internet or public networks in connection with your use of the Website.

Placing Orders

Delivery: Once the order has been placed, Chattels & More will provide you with an estimated date of delivery. We will strive to deliver your order on or near the estimated date provided. Please note this date is for guidance only and is subject to change. We will contact you to book a date for delivery using the details that you provide.

Acceptance: Upon receipt of goods, you or a nominated person are requested to inspect and sign the delivery documents to acknowledge the condition of the goods, the complete delivery and proper installation (whenever required) of all Items. Items will not be released until a signature has been received on the delivery documents. All goods must be carefully inspected and any damage reported and noted on the delivery documents. Any manufacturing faults must be notified to Chattels & More within seven days of receipt of goods.

Access for Delivery: It is your responsibility to ensure proper access for the delivery and installation (whenever required) of the order. It is your responsibility to fully measure all passageways, doors, hallways, lifts, and to ensure that the delivery team has sufficient access to fully unpack and assemble the order (whenever required). Delivery from floor one and above shall be completed using service/ goods elevators. It is your responsibility to check dimensions and to book use of these elevators in advance of the delivery. If any issues arise it is also your responsibility to inform Chattels & More at the appropriate time and to make alternate delivery arrangements.

Penalty Fees: Additional fees may apply to deliveries complicated by lack of adequate access. Chattels & More shall at its sole discretion, decide if security or full access conditions are not met in this situation. Chattels & More is entitled to cancel delivery, change the delivery fee (if applicable) and reschedule delivery for a time when safety measures and complete access can be guaranteed.

Liability: Chattels & More is not liable for any damage or loss to goods or to your property. This includes, following your instructions, having limited or no access to the delivery site and goods not fitting into the delivery site. Chattels & More is not liable for any damage caused by items being assembled by a third-party contractor or mover. For goods being delivered by a third-party shipping agent, the shipping agent must have the original receipt(s) and thoroughly check and acknowledge the condition of all items. Chattels & More is not responsible for any damages incurred after goods are checked and the acceptance documents are signed.

Cancellations: We reserve the right to cancel any order you place with us. We may, at our sole discretion, cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card. In the event that we cancel an order, we may attempt to notify you by contacting the e-mail or phone number provided at the time the order was made.

Ownership of Risk: Once payment has been received in full, the ownership of all goods will pass to you. Risk of loss, damage, or deterioration is transferred to you upon acceptance of delivery.

Payment

Method of Payment: Payment for orders must be made with an accepted credit or debit card through the Website for online purchases.

Card Payments: Your payment card will be charged when you place your order if it is a Card payment. Because of standard banking procedures, once you have placed an order and your payment has been authorised, your bank or card issuer will "ring-fence" the full amount of your order. If your order is canceled for any reason, your bank or card issuer will release the relevant amount back into your available balance. However, this may take a period of typically up to 5 working days, depending on your bank or card issuer.

Advertising and Third-Party Websites

If you elect to have any business dealings with anyone whose products or services may be advertised on the platform, you acknowledge and agree that such dealings are solely between you and that advertiser.

The platform may provide links to third-party websites and such links are provided solely for your convenience. If you use these links, you leave the Chattels & More Website. We have not reviewed and do not control any of these third-party websites and are not responsible for these websites or their content or availability.

No Implied Warranties: The Chattels & More Website and its content are provided "as is" without warranty or condition of any kind. To the fullest extent permitted by law, Chattels & More disclaims all warranties, representations and conditions of any kind with respect to the Chattels & More services and Website and its content whether express, implied, statutory or collateral, including, without limitation, the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement or that the Chattels & More Website and its content are or will be error-free or will operate without interruption.